Consultative Business Analysis

Consultative Business Analysis

  • Understand customer needs, analyse requirements and propose solution with consultative approach
  • Whether you are working in a customer facing business unit or internal support unit, the best way to work with your customers is to take a consultative approach. This training helps develop your consultative skills to better collaborate with your customers
  • Understand business analysis and consulting framework
  • Familiarize with consultative business analysis tools and techniques to assess needs, elicit and analyse requirements, and propose solution


  • Introduction to consultative approach in business analysis
  • Needs assessment
  • Requirement elicitation and analysis
  • Solution evaluation


  • Integrate trainer’s real-life experiences and various business analysis best practices including the global standard of “Business Analysis for Practitioners – A Practice Guide” published by Project Management Institute

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