Performance Leadership
- Apply effective performance coaching model to draw out solution and commitment from staff
- Coaching is a collaborative effort to identify root cause, generate options and gain commitment to actions for enhanced performance
Objective
- Understand communication barriers in human interaction and tips to overcome them
- Drive the team for better performance with proven coaching model
Outline
- Communication essentials
- Motivating and non-violent language pattern
- ICOACH Performance Coaching to engage staff and draw out high commitment
- Practice and role play in client’s context and Hurray
Methodology
- ICOACH 6-step model: Issue analysis, Cause exploration, Options generation, Actions, Commitment
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